Introduction

Welcome to Masala Food Lab Pty Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website, www.masalafoodlab.com.au.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our site.

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Information We Collect

We may collect the following types of information:

1. Personal Information: Information you voluntarily provide, such as your name, email address, phone number, and mailing address, when you:

   • Sign up for newsletters or promotions.

   • Submit inquiries through our contact forms.

   • Place orders or create an account.

2. Non-Personal Information: Automatically collected data when you interact with our website, including:

   • IP address.

   • Browser type and version.

   • Pages visited and time spent on our website.

   • Device type and operating system.

   • Cookies and similar tracking technologies.

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How We Use Your Information

We use your information for the following purposes:

1. To Provide Services: Process orders, respond to inquiries, and deliver products or services you request.

2. Marketing and Communication: Send promotional emails, special offers, or newsletters, provided you have opted in.

3. Website Improvement: Analyze website performance and user behavior to enhance user experience.

4. Legal Compliance: Comply with applicable laws and regulations.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences.

• Improve website functionality.

• Provide relevant advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your website experience.

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Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

1. Service Providers: Partners who assist with order fulfillment, payment processing, and website analytics.

2. Legal Authorities: When required by law or to protect our rights and property.

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Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

Your Rights

You have the following rights regarding your personal information:

1. Access and Update: Request access to or correction of your personal information.

2. Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in the email.

3. Data Deletion: Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at info@masalafoodlab.com.au.

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Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

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Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take appropriate steps to delete it.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@masalafoodlab.com.au

• Phone: 1300 169 840

• Mailing Address: 8-12 Stafford St, Midland, 6056, WA, Australia

Thank you for trusting Masala Food Lab Pty Ltd with your personal information. Your privacy matters to us!